Our pre-app underwriting tool makes it quick and easy to obtain a clear, accurate, indicative view of terms available across our broad range of products and services, saving you valuable time and effort, before getting a full quote.
Given the great feedback we receive on the tool, we wanted to improve this further, ensuring better ‘in the moment’ access to a real-life underwriter to discuss your results, exactly when you need them.
Taking action based on your feedback
Based on your feedback we now have a live chat service, accessible from the pre-app results page, allowing you to chat with one of our underwriters and discuss more complex cases or multiple disclosures without the need to email us.
Here’s how:
- Login to your adviser portal and navigate to the ‘pre app tool’ from your menu.
- Complete your pre-app exactly as you would normally.
- When you reach the results page, you’ll see the option to ‘Chat with an expert’ allowing you to connect to one of our experienced underwriters there and then.