Following a review, Pepper will be reducing the Lender Base Rate to 4.95% with effect from September 1st 2024.
How does this affect Sales I have made or will make?
If your customer has already received a Mortgage Offer from us, then you need do nothing. Where applicable, we will write to the applicants advising them of the pending Lender Base Rate change.
- If you have produced a Mortgage Illustration (ESIS) on our system from 21st August then you need do nothing, the ESIS will have the correct Lender Base Rate
If you have produced a Mortgage Illustration (ESIS) on a VARIABLE or DISCOUNTED product prior to August 21st and an offer has not been produced by August 30th, you will need to do the following on September 1st;
Go to the quote screen in our SWAN system and REQUOTE;
- Then SELECT your product;
- For cases already sent to Pepper, upload your newly selected ESIS to Nivo, as well as sending the new ESIS to your applicants.
- For cases that you have not sent to Pepper you will need to send the ESIS directly to your applicants.
If you make any sales or produce a quote from today (21st August), you do not need to do anything and can follow your normal sales process.
If you have any questions or would like to discuss how Pepper could help your customers, please contact –
Luke Edwards 07542 321177 (North), Claire Blunt 07519 750079 (North), Nicola Culshaw 07519 750084 (North), Ryan McGrath 07354 249284,