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Working to SLAs

60 CPD Points

The ‘Working to SLAs’ lesson is part of the ‘Case Manager Level One Process’ course.

1 Required Step

  • Complete the lesson Working to SLAs 1 time

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EXTENDED LEARNING:

These non-compulsory extra modules will allow to you gain more knowledge and CPD points.

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What are Competence Levels?


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These demonstrate your total level of achievement:
new learner
"New Learner"

Everyone starts their learning here.

core level
"Core"

Achieve this level when you have completed core requirements such as compliance, policies and systems.

competent level
"Competent"

This level means you have demonstrated the basic knowledge needed to competently complete your particular role.

core level
"Specialist"

This level means you have developed a deeper level of knowledge and are now a specialist in a chosen area.

core level
"Expert"

This level means you have developed further specialisms or have taken an additional industry qualification over and above the minimum your role requires.

Click on your My Results tab to see your current level.

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