August was a big month for us here at Barclays, and some real positive steps to make it even easier for our broker partners to do business with us. Take a look at the summary below.
Any questions, do let me know
Our new residential application system is now live We’ve launched our new residential application system, shaped by your feedback at every stage. It’s been encouraging to hear how much this has enhanced your experience of working with us.
Maximise your tools and support To help get the most out of our new system, we’ve pulled together a selection of insights and practical reminders. It’s a great time to revisit our latest FAQs and explore the additional guidance provided below to streamline your workflow and ensure you’re making full use of the tools available.
Direct access to our Underwriting team We’ve introduced a dedicated phoneline for pre-submission queries on loans of £700,000 and above. This gives you quicker access to expert support when it matters most.
Thank you as always for your continued support. Please have a read of the below for a helpful overview of everything this month from Barclays. |
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| How can I get a quick decision?
You can now get a quick decision without needing property details using our Agreement in Principle (AIP) tool.
You’ll find the AIP option in the ‘Tools’ section at the bottom of the screen. For your convenience, this section can be moved by clicking the dots in the top right corner of the section. |
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| How can I track the progress of applications?
With the Intermediary hub, you can view your cases by selecting the application number you’d like to view.
Here, you can track the status of both submitted and pre-submitted applications.
We have a quick video that shows you how. Watch here. |
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| How do I manage admins?
From the Intermediary hub homepage, select ‘Edit my details’. Then under ‘Request a change’ select ‘Manage admins’.
Admins will receive notifications to help better track your cases.
We have a quick video that shows you how. Watch here. |
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Direct access to Underwriters
We’re pleased to share that for cases with a loan value of £700k and over, you now have direct access to our underwriting team handling your applications.
You can get in contact with our Manchester and Northampton-based teams for pre-submission queries by calling the dedicated phoneline: 0333 202 7560*
When are the Underwriting team available?
Our team are available Monday to Friday from 9am to 5pm, excluding bank holidays.
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| Research and insights
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