Over the past few weeks, Gatehouse Bank has seen an unprecedented level of demand for its Home Finance products. In light of this, they have taken the decision to temporarily withdraw all Buy-to-Let and Home Purchase Plan finance products from sale at 5.00 pm today (Tuesday, 16 August).
Whilst they understand that this will cause some inconvenience for you and your customers, they believe that these changes are the right thing to do, in order to manage the service levels they are able to provide.
Any valid DIPs that you wish to progress must proceed to a fully packaged application, including the customer’s signature, and be received via their online application system by 11.59 pm on Thursday, 25 August. Cases received that are not fully packaged or remain unsigned after this date, will not be progressed.
Gatehouse Bank will continue to manage all existing cases as quickly as possible and your BDM remains available to assist you and discuss any queries regarding the changes outlined above.
They apologise for any inconvenience caused and thank for your continued support.
