We updated our lending policy to reduce our Product Switch window from 180 days to 90 days.To minimise the impact to your customer, we will be making incremental system reductions on our Broker Platform when keying a Product Switch application to:
- 150 days from early April
- 120 days from early May
- 90 days from early June
We will further communicate the above reductions in due course.
Need any help?
If you have any queries regarding our product switch process you can ‘Chat with us‘ or call our Broker Support Team on 0345 600 5847 (Monday to Friday, 9am to 5pm).