Advance Product Withdrawal Notice: As you may have seen, we’ve issued our Advance Product Withdrawal Notice this morning to all Premier Hub firms. This outlines the upcoming product changes going live on August 26th and August 28th. You can view the full communication here. The updated details will also be reflected on our website and in your Premier Hub product guides on both the 26th and 28th.
New Vulnerable Customer Guidance: We wanted to share with you our brand-new guidance to help Brokers identify and support vulnerable customers.
This guide attached to this email, covers:
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- How to log vulnerable customers in our systems.
- Available tools and resources for support.
- Guidance on using our forms to ensure customers receive the necessary assistance.
Introducing the Premier Hub Newsflash: We’re also thrilled to launch our exclusive Premier Hub Newsflash! This newsletter consolidates all the latest changes and updates in one convenient place, along with reminders of your Premier Hub perks. View first edition.
Should you have any questions about these updates, please don’t hesitate to reach out to the Premier Hub team, as always, on 03300 532 045.