As a broker, your reputation hinges on the quality of service your clients receive at every step of their property journey. We understand how crucial it is for you to ensure that your clients receive top-notch service without any hiccups reflecting badly on you. That’s why we’re excited to introduce eConveyancer+, a new standard in conveyancing designed to support you in delivering exceptional service with complete confidence.
As a broker, we know communication is at the core of a smooth conveyancing experience for you and your clients. That’s why we’re excited to introduce eConveyancer+, a new set of service standards to help improve communication, keeping everybody in the loop.
What is eConveyancer+?
eConveyancer+ isn’t just another service; it’s a commitment to raising the bar in conveyancing. We’ve introduced brand-new service standards that focus on quicker responses, regular updates, and clear milestone tracking through the eConveyancer portal. These enhancements are all about making the conveyancing process smoother and more transparent, so you can refer clients with complete peace of mind.
Service standards you can rely on
Our new service standards are built around the key areas that matter most in conveyancing:
- Proactive updates: Timely communication is at the heart of a smooth transaction. With eConveyancer+, firms are committing to meaningful updates every 5 working days, keeping the process on track and your clients informed.
- Responsive communication: Nobody likes to be left in the dark. eConveyancer+ asks for responses to system enquiries in 1 working day, so no more radio silence.
- Transparency & reassurance: Transparency is key to building trust. With eConveyancer+, both you and your clients will benefit from clear milestone tracking, providing reassurance that everything is progressing as planned.
Meet the eConveyancer communication score:
The eConveyancer score is based on how firms use the portal to keep you and your clients in the loop. We measure this against our new service standards and update it weekly, so you always have the latest information available to refer with confidence.
With this score at your fingertips, you can confidently refer conveyancers who are not just meeting expectations but exceeding them. It’s all about giving you the tools to offer a service your clients will love, ensuring their experience is as smooth and hassle-free as possible.
Why Choose eConveyancer+?
eConveyancer+ is designed to support you in delivering the best possible service to your clients. By logging in or registering today, you can start exploring our new communication score and see firsthand how these enhancements can make a difference. Whether you’re a seasoned broker or new to the field, eConveyancer+ provides the reliability, transparency, and confidence you need to make better decisions for your clients.
Don’t just take our word for it—experience the difference eConveyancer+ can make.
Log in or register today to view the new eConveyancer communication score and start referring conveyancing with confidence. Together, we can strive to ensure your cases are handled with care, precision, and transparency that your clients expect and deserve.