Keep us informed

Changes will happen with every business, such as new starters and leavers and when this happens, it is important to keep us informed. Connect are always on hand to provide support with your business needs and can help you with ensuring the process runs as smoothly as possible.

What should you do if you are looking at recruiting a new adviser?

In fact, you should notify us when you are recruiting any members of staff, this could be an adviser, an administrator or even a new controller.

When you are considering recruiting a new member of staff, you should discuss the options with our Business Recruitment Manager, Tracy Robinson tracy@connectmortgages.co.uk

Tracy will discuss all the options with you and let you know what the process is and what information we will need.

Tracy will also discuss any costs and what training Connect offer, which is free of charge for existing firms.

It is also important that we are advised of any new starters so we can complete the required background checks and ensure that your new starter is not a risk to your business.

What should you do if someone has left your firm?

It is also just as important to notify us when someone leaves your firm. This way we can ensure that all system access is removed, and you are paying the correct membership fees.

If someone has left your firm but we haven’t been advised, they will keep their system access and permissions, meaning they could continue to do business under your companies’ authority and name.

If someone in your company is looking to leave, please contact our Compliance Department compliance@connectmortgages.co.uk

Once we are notified of the resignation, we can begin our leavers process, which involves:

  • Removal of system access
  • Updating membership fees
  • Updating the FCA register

If you have any questions or would like to discuss any of the above further, please do not hesitate to contact the Compliance Department, who will be happy to help.

Regards

Alan Baldwin

Director of Compliance

For any questions or queries, contact the Compliance Team

Call : 01708 676110

Email : compliance@connectmortgages.co.uk