Paymentshield’s Refer and Protect solution has the potential to transform how advisers manage their general insurance business.
This innovative solution enables advisers to refer customers to Paymentshield’s own team of in-house experts if they don’t have time to offer advice themselves, while retaining full oversight of the sale.
The launch of the referral service acknowledges that the combination of the Consumer Duty regulation and prevailing market conditions has resulted in a high level of pressure on advisers’ time. It ensures that quality GI advice is still accessible to all clients, with advisers now able to offer customers a call-back from Paymentshield, who will make contact during a specific time slot requested by the client.
Distinct to other referral services, Paymentshield’s service will integrate all referrals into the digital Adviser Hub Dashboard, giving advisers full transparency on every lead and customer interaction. This means that whether the adviser is offering the advice themselves, referring it to Paymentshield or doing a mix of both, they’ll be able to track all their GI business in one place.
This unique interface also enables advisers to see all actions that have been recorded against each lead, including current status, contact history, next steps, and at-a-glance data graphics showing overall referral conversion rates.
Find out more about referring to Paymentshield www.paymentshield.co.uk/referral