Case study test
Complete the test with a high enough score to receive your 1 hour of protection CPD for this course.
Lesson Test
These are tests that are for specific lessons
Induction Customer Service test
Use this test to consolidate your TCF and Customer Service Knowledge. You can re-take the test as many times as you like until you are happy with your understanding.
Induction Customer Service test Read More »
Fraud and Risk test – AR
Use this test to consolidate your Fraud and Risk Knowledge. The pass mark is 70%. You can attempt the test one more time if you do not pass the first time.
Fraud and Risk test – AR Read More »
AR Compliance test
Use this test to consolidate your GDPR Knowledge. The pass mark is 70%. You can attempt the test one more time if you do not pass the first time.
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GDPR test – AR
Use this test to consolidate your GDPR Knowledge. The pass mark is 70%. You can attempt the test one more time if you do not pass the first time.
Complaints test – AR
Use this test to consolidate your Complaints Knowledge. The pass mark is 70%. You can attempt the test one more time if you do not pass the first time.
Complaints test – AR Read More »
MLV Test – AR
Use this test to consolidate your Money Laundering Knowledge. The pass mark is 70%. You can attempt the test one more time if you do not pass the first time.