In completing a product switch, we acknowledge the time-consuming work that intermediaries undertake in reviewing their customer’s circumstances and providing advice on suitable solutions.
To recognise this, we’re delighted to advise that we’ve taken the decision to increase the procuration fee that we pay for completing a product switch to 0.30%.
Customers can now be switched online
We’re also making it easier for our intermediaries to switch to a new product with our Online Switching Tool, which can be found on their Online Intermediary Portal.
This online switching tool is not available for multi-part mortgages, and the list of exclusions can be found here. However, we’re working hard to expand our product offering and where possible we’ll be reaching out to them if their customers are eligible.
As a reminder:
- They can switch their clients up to 90 days before maturity with no ERC
- If they need to cancel or amend the switch, just let us know 14 days before the switch date
- The switch date is the 1st of each month
Find out more by watching the video here.
You can find both our Product Switch guides here: How to Switch Online and How to Switch – paper based.
We’re now on LinkedIn!
We have launched The Cambridge for Intermediaries LinkedIn page! Here, you’ll find lots of information and resources so make sure you give us a follow to keep up to date!